Chapter 1: Gather Information
• Identify procedures and methods of locating information about the business that can be improved through the deployment of an Intranet.
• Gain an understanding of the current technologies in use within the organization so they can be integrated into the overall plan.
• Determine types of “Legacy Documents” that need to be converted.

Chapter 2: Document Definition
• Define the Intranet Publishing Paradigm
• Define the Information Publishing Flow
• Define the Intranet Team. Determine who is going to fill the positions on the team, and adjust the MBOs, or job descriptions of the people contributing to the Intranet to include their new responsibilities.
• Create a mission statement for the Intranet and give it a name.

Chapter 3: Publishing Paradigm
• Choose the tools (server and client) required in the creation of your Intranet
• Determine your Intranet Application Development architecture

Chapter 4: Template Creation
• Create a reference document
(a) Define technologies that can be used
(b) Elements that must be included on every page
(c) Define how a page should look
• Create a site navigation plan and directory structure

Chapter 5: Choosing Your Tools
• Using the Document Standard create a Document Template and tie it into your authoring software
• Leverage Server Side Include technology to help maintain look and feel and simplify content creation
• Add navigation as per your navigation model
• Create Standard Graphics, put them in a common directory

Chapter 6: Training
• Train all of the content creators, content auditors, technical auditors, and publishers/site maintainers on the tools to increase their productivity
• Develop a specific training program for the company based on its technologies and skillset
• With a successful training program you have a number of authors that can publish good effective content using the document template and the document standard

Chapter 7: Deploying the Solutions
• Get a proof of concept, test with small audiences, get feedback and make adjustments before the Full Public Release

Chapter 8: Maintaining the Site
• Fixing and maintaining links
• Aiding in the expansion of the site
• Monitoring hit rate
• New active content is a winner every time
• Dead links and Broken links can be really discouraging
• Constant ongoing responsibility